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  • which do you prefer

    online selling or personal face to face selling
    I'm a very shy person although no one actually believes that so I absolutely love online selling
    what I really enjoy is building up a relationship via emails etc with a customer and making them exactly what they want
    hubby on the other hand is a born salesman he's been an estate agent for nearly 30 years and loves face to face selling
    what do you prefer and why
    www.sunrisecards.co.uk
    http://www.facebook.com/group.php?gi...5877781?ref=ts
    http://www.facebook.com/pages/sunris...all&ref=search

  • #2
    Face to face definately. Body language is everything. However am also a Salesperson of many many years. My favourite is exhibitions, haven't done much Jewellery wise but lots in my day job. I do agree with the making to a customers specification, particularly if I ma being asked to match up with something they already have. I do make for pleasure rather than money so can spend the hours trying various designs.

    Di.

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    • #3
      I have to say I hate face to face selling
      I'm not confident enough and never know what to say
      whereas I have discovered I'm a natural online !!! and love it !!
      www.sunrisecards.co.uk
      http://www.facebook.com/group.php?gi...5877781?ref=ts
      http://www.facebook.com/pages/sunris...all&ref=search

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      • #4
        I'd say online selling too. You have to have quite a lot of confidence for face to face selling. Some people are natural sales people, and others aren't. At least with online you've got time to think about exactly what you want to say and dont have to do it on the spot.
        Website: www.thesewingdirectory.co.uk
        Blog: www.thesewingdirectory.blogspot.com
        Facebook: http://www.facebook.com/pages/The-Se...5848809?ref=ts
        Twitter: @sewingdirectory

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        • #5
          Face to face (I think!)
          I'm a pretty shy person too, but once I start waffling I do ok! I've had to do jobs that involved selling/meetings etc so I think I've just got used to it. When you are talking to someone you can read their facial expressions/body language and it seems more personal.

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          • #6
            I don't sell anything, what I make is given to my local craft club and we sell our handmade items at local craft fairs and village fetes where I'm usually to be found lurking at the back of our stand...but if I had to personally sell face to face I would hate it, I'm very shy and lack confidence and would feel very uncomfortable doing so....bit of a wuss really

            But I do admire people who can...

            As for if I was buying, it would depend on the attitude of the seller, some people can be a bit pushy (no offence intended to anyone on here, most crafters/artists I've met have been lovely and not pushy at all) and at least on-line you can take your time browsing...

            The advantage of face to face is you can touch and get a proper look at the items, which obviously you can't buying online.

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            • #7
              I am with Boo on this one. I only make things for pleasure and have a box full of necklaces and bracelets which will all go to our annual sale day at our local craft club. I am usually there when they are being sold but try to find something else to do so that no one knows that it is me who has done the work! How sad is that!!!!
              I do think that if you are making a business of it you should try and do it face to face though. I would prefer to buy from someone who could explain things to me. Does that make sense or does it sound contradictory???

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              • #8
                I far prefer selling face-to -face with someone. It is not something that I get the opportunity to do very often, but when I do I am in my element! I really like being able to discuss a piece of jewellery with a potential customer and letting them pick it up and have a good look. Online is great for follow on sales but you can never be sure that the person gets what they want. I don't enjoy the stream of email communications that you can get from someone, that quite often don't lead anywhere...and waste my time!
                http://www.westofscotlandcraftfairs.com

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                • #9
                  I prefer on line, not very good at face to face.

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                  • #10
                    I love both
                    but
                    face to face, if somone is comissioning something I always worry I'll forget to ask a vital question or forget an important measurement....
                    and online it drive me nuts if they are not precise in their requests. Do they want pointy or straight, long short or inbetween, decorated or plain etc .
                    Face to face I can relax as they have seen what they are buying. Online I'm never sure they are getting what they envisioned.
                    Joy and worritting. What a bubbly mix.

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                    • #11
                      I probably drive my customers mad with my constant stream of e.mails ( feel free to say if I do lol ) but I always ask as many questions as possible to get an idea of what they want as I always explain the idea in my head may be totally different to whats in mine, I send photos every step of the way and it seems to work we have lots of lovely comments on our website about our good customer service so we must be doing something right
                      www.sunrisecards.co.uk
                      http://www.facebook.com/group.php?gi...5877781?ref=ts
                      http://www.facebook.com/pages/sunris...all&ref=search

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                      • #12
                        I love the buzz of both, but do enjoy face to face selling more as I can see peoples faces as they look at my designs and I can give a more in depth explanantion or recommend a design that may suit them better .

                        I'm not the most confident person when it comes to talking to people but I do love events
                        Cinderella is proof that a new pair of shoes CAN change your life !!

                        my website http://www.ticketyboo-jewellery.co.uk
                        my misi shop http://ticketyboo.misi.me.uk
                        my blog http://ticketyboojewellery.blogspot.com/



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                        • #13
                          I think being good at face to face selling is something you can improve on, if you're someone who's a bit daunted by it.

                          I wouldn't call myself a natural salesperson. I used to be very shy, and I've always hated pushy sales people, but over the years I've become much more confident at it, just by doing it, and it's become second nature.

                          I had a shop for years, which I closed about a year ago, and the thing I missed was interaction with customers. I sell mostly online now, which in many ways is much easier, but I love doing bead fairs, where there's a buzz of people and lots of beady chat.
                          Celia
                          I can't be creative and tidy too
                          www.jencel.co.uk for beads, findings and threads
                          The Occasional Sheffield Bead Shop
                          Jencel on Facebook

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                          • #14
                            I am for both let the money just keep rolling in lol
                            Racheal
                            www.soapsudsandsalts.co.uk

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                            • #15
                              Originally posted by beckyboo View Post
                              I love the buzz of both, but do enjoy face to face selling more as I can see peoples faces as they look at my designs and I can give a more in depth explanantion or recommend a design that may suit them better .

                              I'm not the most confident person when it comes to talking to people but I do love events
                              I agree with Becky on this one... online sales are great but you can't beat face to face selling where you can build a rapore with your potential customer and find out exactly what they're looking for

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