Help!

[Louise88]

I have been waiting 'til i got to 25 to ask you this......

[Critchley]

What? Your question seems to have disappeared.

[Louise88]

Right.25.

My friend bought me this bracelet, and to open it there is a hinge, unfortunately i broke the hinge (don't tell my friend ) I found out what jewellers she got it from and asked if there was anything they could do but they can't get hold of a replacement spring or something like that.

Does anybody know where i could get a replacement spring, or better still somebody who could fix it.

Please please help me!

Thank you in advance!

http://www.ernestjones.co.uk/webstore/detail/R/4653629/

[Spirit_of_wales]

Sorry Louise I can't help you with this. Hopefully one of the jewellery forum members will know exactly what you want and be able to assist.
Good Luck!
Txx

[auntynet]

Hi Louise. You don't say how long you've had it but if it was mine, I'd take it back and ask for a replacement. It wasn't a cheap bracelet and Ernest Jones is a reputable jeweller so they should exchange it for you.

[Louise88]

Unfortunately i've had it two years now.
When i took it back though, the woman seemed to know exactly what she was doing, which says to me this isn't the first time this has happened.
I'm just gutted, if i could afford to replace it i would.

[Louise88]

Sorry to bring this up again.....

Does anybody have any suggestions? Please

[goldy1]

Take it to an independant jeweler. They usualy do repairs. I should think that the spring is the kind used in some watch bracelets. If a spring can't be found ask if a catch could be fitted in some way.

[janetdc]

I would take it back to E&J and ask them to send it back to the manufacturer. They ought to be able to fix it and they are usually really helpful. I had a problem with an Armani watch which was out of warranty but by the time they got it fixed (at no cost to me) I had virtually a new watch.

[Louise88]

Thank you