
I did my home work and decided on the handmade beds said to be made in Swietenia Mahogany. Since taking delivery we have had lots of problems. When the furnature arrived it was covered in a 'bloom', which we washed off with a mild vinegar solution. The fusty smell remained for about 3 weeks. The bed slats were very badly warped and did not sit in the base correctly. There were a few cracks that appeared. The drawer bottoms bowed so they pinged out of the drawer front. The bed was supposed to be 6ft wide, but was only 5ft 11, so our superkingsize mattress does not fit!!
We contacted the manufacturer who had no end of excuses, saying that the slats have warped because of the size (so do we have to accept that!) the cracks were not detrimental to the furniture (i think they are) and so his excusess continued..... He replaced the bed with another, which also measures only 5ft 11, so we are now awaiting yet another replacement. I won't bore you any more I just need some advice. Should the slats be so terribly warped?? I am suspicious, from the conversation I now know that the furniture is manufactured in Indonesia, so why would they get wood from Brazil. Have we bought substandard problematic furnature> should we fight for a full refund? Thanks for your patience
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