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Number stolen!!!

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  • Number stolen!!!

    My husband just started hollering from the other room for me to come in there - he had an email from the bank saying they had shut down our debit card due to suspicious activity at 4:00 this morning...and indeed, there were bizarre charges on there for almost $800!!!! One was to some swami guy....and a cell phone was purchased, and a couple of other things....omigosh. So it's being investigated and we'll receive a refund...I think I need my inhaler....this is scary!!!

  • #2
    Oh no! That is definately scary Hope they sort it out quickly for you

    cj
    www.curiouscatcreative.co.uk
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    • #3
      Eeek! I hope the bank sorts things out for you.
      Facebook page, Cottage Charms & Cards: http://www.facebook.com/update_secur...20677888001883

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      • #4
        Thats a lotta dosh. I hope you get it all back. It is scarey how easy it seems to be these days.
        Carol
        God helps them that help themselves.

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        • #5
          OMG, hope you get all your monies back ok. NOW take a few deep breaths, in, out, in out. Linda x
          My blog http://setters-delight.blogspot.com

          Folksy http://www.justgifts.folksy.com

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          • #6
            You have my sympathy as the same thing happened to me a few years ago. I had nearly £2000 taken from my credit card from someone gambling on an arabian casino website! Fortunetly I got the money back, as the banks are very helpful when things like this happen. It did shake me up too as it is horrible to think how these dreadful people get hold of your details.

            I don't wish this to sound harsh or to worry you even further, but did you telephone the bank to get it sorted out? The reason I ask is that you said your husband received an email telling you that your debit card has been frozen. Banks would never email you about such a matter and will always phone.

            Hope you get it sorted quickly

            Trudy x

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            • #7
              I was going to say this too, banks never email, they always call. If there was any links in the email and you clicked on them, that's when the fraud starts as they will have all your details. It happened to someone I know.
              I had three frauds last year so I always check my accounts if not daily, at least weekly.
              Bead Shop, 91 Liverpool Road, Penwortham, Preston, PR1 0QB, Lancashire. Mon-Fri 10am-5pm, Sat 10am-4pm, Sunday 11am-3pm.

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              • #8
                Oh Grammie it's a horrible feeling. My credit card got ****med in a petrol station on my way to a long weekend holiday and didn't know untill it was refused by the hotel three days later. Fortunately the CC company had noticed unusual activity on it and put a stop on the card. Just as well I had another one on me, as often when I go away I only take one with me. Got my money back too but it's frightening how apparently easy it is to do. The card was in sight all the time but they had put a reader over the slot so it didn't look any different and the store security camera was pointing at the screen as you punched in your number. Mo.XX
                Mo. Bodrighy Wood.
                Being deeply loved by someone gives you strength, while loving someone deeply gives you courage..Lao Tzu.
                www.bodrighy.co.uk
                https://twitter.com/#!/AuntieMornie

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                • #9
                  What a shock, grammie. I hope things get sorted and you don't lose out.
                  Celia
                  I can't be creative and tidy too
                  www.jencel.co.uk for beads, findings and threads
                  The Occasional Sheffield Bead Shop
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                  • #10
                    At least they are on the case. I remember when I ordered a cot and bedding online and also a couple of birthday presents on the same evening. I got a call about 10 minutes later from the fraud department of the bank asking about my latest purchases!! I couldn't believe how quickly they responded to it. Although it was all legit and a tad annoying almost like we are being watched, it is good to know they do keep an eye on how my cards are used!
                    View my flickr

                    'I am sure it must hurt your eyes to work filigree by candlelight.' - Jane Austen

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                    • #11
                      This was indeed an email, but a legit one, telling my husband the debit card was frozen and to follow the instructions at the online banking site, so he first looked at our online banking records and then called because he saw the wonky charges... called the number there... No asking for info in the email. No reply to that email.

                      We have gotten shifty emails that seem to be from our bank before...fortunately we were aware of ****s like that.

                      It's a Barnum & Bailey world...so many people fall for so much.

                      Our younger daughter used our debit card for a taxi in NYC - that's possibly where it could have been scanned - the taxi driver would officially record it as a cash fare, and pay it, and then buy stuff online with the card number...or his buddy would...that's the only way we can think of...oy, it's really unnerving, but at least the card cannot be used for further purchases, and we will get our money back

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                      • #12
                        When same daughter went to France for a summer at the univ. de Lyon, we got her a card with her name on it, but it was our debit account - the bank called us after she used it the first time because we were also using it here......we told them yes, it was our daughter in France...we were really thrilled they were on it so fast! I guess it rings an alarm in their computer which makes them look to see what purchases are taking place and where...I bet they don't really look at everything else, but who cares! I, too, like it that they are onto it so fast!!!

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                        • #13
                          This happened to my husband & we are pretty sure that it was cloned in a petrol station. The people bought a ton of booze at Threshers online! Fortunately, the banks are aware that this happens very easily these days and he got all the money back so I am sure you will be fine.

                          I had my identity stolen a number of years ago which resulted in a CCJ against my name and allsorts of cards being taken out and debt recovery letters, solicitors letters, etc. It took ages to sort out but fortunately all is now cleared and there is a password set up so that no-one can take a card or loan in my name without knowing the password and a lot of personal information. It caused a huge amount of stress at the time but I am now so very careful and check all my bank account transactions every day.

                          I had my credit card cancelled a couple of months ago by my bank who said someone had got hold of the number and was trying to use it fraudulently (have a feeling it was me trying to use it on a website which kept crashing!). Bit of a pain as I had to wait for a new card to come through and remember a couple of fairs who had the old card number to take payments from. Fortunately, the new card arrived quite quickly so it wasn't too bad in the end.

                          I am sure yours will be sorted out soon - looks like your bank is pretty good at spotting the problem.
                          Ali x

                          Etsy Shop: aliscraftstudio.etsy.com
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                          • #14
                            Gosh Ali, you have had a terrible time with this sort of stuff!

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                            • #15
                              Originally posted by AliCat View Post
                              I had my credit card cancelled a couple of months ago by my bank who said someone had got hold of the number and was trying to use it fraudulently (have a feeling it was me trying to use it on a website which kept crashing!). Bit of a pain as I had to wait for a new card to come through and remember a couple of fairs who had the old card number to take payments from. Fortunately, the new card arrived quite quickly so it wasn't too bad in the end.
                              It wasn't Barclays by any chance?

                              This happens to me quite often with my debit card on our business account - try to do 2-3 transactions online (e.g buying software licenses, paying for services we use, etc) and the third one almost certainly won't work - cue at least an hour on the phone explaining to Barclays it wasn't fraudulent.

                              I wouldn't mind if it didn't happen every month - AND if someone hadn't managed to clone one of our cards and nearly buy a car on it a while ago - despite these measures. So they don't actually add much (if any) security - they just p*** me off!
                              --Matt

                              Web Development
                              Beads, Charms & Findings - Jersey Craft Shop

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