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How long have you been on hold?

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  • How long have you been on hold?

    Trying to trace a work package , Ive been on hold for 25 mins 46 seconds, nearly breaking my record of 27 mins.

    Still holding.
    https://folksy.com/shops/GrimmExhibition


    http://poisonedapplecraftuk.blogspot.co.uk/

    Poisoned Apple Theatre - Handmade Crafts on Facebook

  • #2
    36 mins....
    https://folksy.com/shops/GrimmExhibition


    http://poisonedapplecraftuk.blogspot.co.uk/

    Poisoned Apple Theatre - Handmade Crafts on Facebook

    Comment


    • #3
      52 mins.....
      https://folksy.com/shops/GrimmExhibition


      http://poisonedapplecraftuk.blogspot.co.uk/

      Poisoned Apple Theatre - Handmade Crafts on Facebook

      Comment


      • #4
        lol.. I hope u have conference calling on your phone!
        .


        Promote your craft site today : Add Your CRAFTS
        (£5.50 a month or £50 per year)

        Fun new blog: Snowboard Stuff

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        • #5
          Is that the one where I can hear it while not holding it to my ear......no, I dont have that.
          Actually, we may have that facility but i dint know which button it is and I was worried about cutting myself off.
          My ear hurts and my elbow needs to bend.

          Hung up after 55 minutes, recalled and got hold of someone who has been very helpful, tho still no real answer, he says he will get back to me......we live in hope.
          https://folksy.com/shops/GrimmExhibition


          http://poisonedapplecraftuk.blogspot.co.uk/

          Poisoned Apple Theatre - Handmade Crafts on Facebook

          Comment


          • #6
            Don't get me started - I phoned up Virgin Media yesterday because we have this all singing all dancing digi box and it wasn't working properly. When I phoned I was warned the wait time was 30 minutes. Well no actually it was more than twice that I was on 71 minutes before Bombay answered. I wouldn't have hung on so long but I had no picture on the telly. Needless to say they got the sharp end of this tongue. Took them seconds to fix it.

            Virgin's customer service right now is

            GRRRR

            Lisa
            Bowed Over
            Handmade Dog Collar Accessories
            www.bowedover.co.uk

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            • #7
              The longest I held was 37 minutes to parcelforce trying to rearrange delivery of a parcel I was desperate to get as quickly as possible and I knew their office shut at 6. After all that time waiting they just switched off their phone lines without any warning and cut me off without even answering. My kids learnt a few new words that day!!!!!

              Comment


              • #8
                Originally posted by Heart and Design View Post
                The longest I held was 37 minutes to parcelforce trying to rearrange delivery of a parcel I was desperate to get as quickly as possible and I knew their office shut at 6. After all that time waiting they just switched off their phone lines without any warning and cut me off without even answering. My kids learnt a few new words that day!!!!!
                Cheeky so and so's!!!

                I wouldnt have held on so long as I did(55 mins in the end)except I had got through to an actual human within a couple of minutes who said they would find out what was going on, I stupidly believed them and thought if I hang up Im not gona get the info I want.
                Rang up again and within minutes got it sorted!
                https://folksy.com/shops/GrimmExhibition


                http://poisonedapplecraftuk.blogspot.co.uk/

                Poisoned Apple Theatre - Handmade Crafts on Facebook

                Comment


                • #9
                  The problem I have when I am on hold is that Im an optimist and always convince myself that they will answer shortly, and then after Ive been on over 10 mins I always think well I've been on this long, it cant be much longer.
                  I only ever seem to have this problem with parcelforce, I hate it when I know my deliveries are coming via them, I am sure they wait around the corner watching for me to go out for two minutes so they can attempt their delivery.

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