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A pat on the back to...

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  • A pat on the back to...

    It's rare these days that you want to say a big 'thank you' to a company for providing a good service.

    But I'd like to thank my credit card company for a top class service. On New Years Day they rang me about a payment going through my account, they were concerned as to whether I'd authorised it. It was only for £5, yet they took the trouble, on New Years Day, to check it out. I think that is wonderful.

    Just got an email from them confirming my change of address, and they added to the email a note hoping we're comfortable in our new home and that the move went alright.

    It makes it feel more personal, I appreciate that, so a pat on the back for my credit card company, who shall remain nameless for security reasons!

    Shana
    Twilight Sewn - A new dimension in craftwork
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