MrSwirl
05-11-2007, 11:28 AM
Camelot have just recalled a winter scratch card, because most customers couldn't determine whether they had won or not.
You had to scratch off a temperature, and then find one that was lower than that number. Hardly the trickiest topic, but people have been complaining because they couldn't work out whether -8 was higher or lower than -6!
Linky (http://www.manchestereveningnews.co.uk/news/s/1022757_cool_cash_card_confusion).
"On one of my cards it said I had to find temperatures lower than -8. The numbers I uncovered were -6 and -7 so I thought I had won, and so did the woman in the shop. But when she scanned the card the machine said I hadn't.
"I phoned Camelot and they fobbed me off with some story that -6 is higher - not lower - than -8 but I'm not having it.
And they say that the customer is always right ;)
You had to scratch off a temperature, and then find one that was lower than that number. Hardly the trickiest topic, but people have been complaining because they couldn't work out whether -8 was higher or lower than -6!
Linky (http://www.manchestereveningnews.co.uk/news/s/1022757_cool_cash_card_confusion).
"On one of my cards it said I had to find temperatures lower than -8. The numbers I uncovered were -6 and -7 so I thought I had won, and so did the woman in the shop. But when she scanned the card the machine said I hadn't.
"I phoned Camelot and they fobbed me off with some story that -6 is higher - not lower - than -8 but I'm not having it.
And they say that the customer is always right ;)