online store problems

[pauline]

Can anyone help. I've set up an online craft store with hosts oneandone but i am finding their after sales service leaves a lot to be desired. i have 3 questions,
1.has anyone had any problems with this company.
2. has anyone designed their own shop and is it managable to do
3. what is everyones favourite company for hosting eshops

I am trying to decide whether or not to change my host or build my own store and would value everyones opinions and comments.
thanks

[0103media]

I use 1and1 for hosting and have only had problems getting hold of them... 99% of problems with hosting have nothing to do with the host's but do to hackers or just not backing up your data ...

Anyway a good 'opensource' shopping cart is www.oscommerce.com which is free and has pretty good support due to this fact...

Works on oneandone no problem...

Hope this helps...

[pauline]

thanks for that info will certainly look into using that shopping cart.

[sshantii]

Hi there Pauline,
Just wanted to wish you luck with your store, I am about to have a look myself. Like you, I am in the process of getting my online site up and running, and want to implement a shopping cart in the future. There are a lot of packages about software wise, for many different prices. I wondered if you may have any suggestions or are able to recommend a good shopping cart software package that isnt expensive or complicated?

[pauline]

hi
to be honest the shop we got from oneand one is very easy to use and looks ok. my problem is that that didnt really explain that it is only a shop and nothing else, we wanted to add more pages to it and links etc but we pay £20 a month just for this shop. we are now in the process of setting up a website with a link to the shop and just redirecting the domain name of www.crafty-bits.com. that way we will be able to add in links and other pages of interesting stuff. oneandone was recommended to me by the IT guys i work with so it must be ok i guess. they do however have a problem with answering emails to them. i've tried about 6 times and none are ever answered.

[shopjewels]

www.wooch.co.uk was build using OScommerce however a web designer helped give it that professional element - i suggest seeking outside help sometimes people are willing to talk you through the best things without charging